Get your questions about self-storage answered.

Do you offer services for household and business customers?
Yes, Winter Haven Storage has services for both the household and business customer.

Can anybody drive onto this property or is it gated?
Winter Haven Storage has automatic gates that are active from 7AM to 9PM 7 days a week.

What is a roll-up door?
Roll-up doors are the most common door in self-storage. They are accessed by sliding a latch and lifting the door upward, similar to the motion of a garage door. Roll-up doors allow you to maximize the usage of your space.

Do I get a lock when I rent a unit?
Sure do! We will give you a lock with your new move-in.

Do you offer RV/boat/car/motorcycle parking?
Winter Haven Storage does offer parking for RV's, boat's and car's in our outdoor parking.  Check for available units and the size you need today.

What is a drive-up unit?
A drive-up unit is an outside unit, located on the first floor of a facility, that gives you the ability to load your belongings directly from a vehicle or truck.

How far in advance can I book a reservation?
We give you the flexibility to book a reservation up to 30 days in advance to help you plan ahead.

What is the difference between an indoor and outdoor unit?
An outdoor unit has access from outside. An indoor unit is within the building and will require you to go inside to access your unit.

What kind of security do you have?
Winter Haven Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security. Our gates are locked from 9PM to 7AM. The facility is fenced and well-lit, and includes 24/7 video surveillance. We offer the best in protection locks the industry has to offer.

What are the payment terms?
Winter Haven Storage strives to make your storage experience as hassle free as possible, including paying your bill. Typically, our leases are month-to-month but we also offer the flexibility of long-term leases. We also offer AutoPay. We can automatically charge your Mastercard®, Visa®, Discover® each month.